Website FW Webb Company

F.W. Webb, the Northeast’s largest wholesale distributor of plumbing, heating, HVAC and industrial supplies is seeking a full-time Counter Associate at its Salem, MA location.


  • Greet customers and create a positive FW Webb experience
  • Assist customers with placing orders and checking inventory
  • Pull, double check, and pack product for counter customers
  • Check on parts, pricing and availability from outside vendors for customers
  • Face shelves, put away counter stock, and restock pipe racks daily
  • Create transfers for customers, if product is unavailable
  • Process returns, debit memos, and warranties
  • Write bids
  • Effectively multitask in a fast-paced work environment
  • Other duties as assigned


  • Previous counter experience preferred
  • Must be customer service focused and quality oriented
  • Good communication and interpersonal skills


Headquartered in Bedford, Massachusetts, F.W. Webb is the largest wholesale distributor of plumbing, heating, HVAC/R, and PVF products and supplies in the Northeast. On the retail side, we operate 40 Frank Webb Home showrooms.

Our 2,900+ employees in more than 100 locations serve customers in our core business disciplines as well as evolving sectors such as water systems, process controls, fire protection, and high purity process components. We pride ourselves in offering our customers extensive inventory, convenient and personalized services, and depth of expertise.

We are passionate about what we do; our customers are number one, and our employees comprise the best team in the industry!

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