Website Goodin Company Minneapolis Branch

The Inside Sales Specialist/Customer Service position works hand-in-hand with customers and Outside Sales Representatives to ensure that product needs are processed accurately and in a timely manner. They deliver strong customer service and a willingness to expand their product knowledge to best help the needs of our customers.

Essential Duties and Responsibilities

  • Build relationships with customers who are calling in and placing product orders.
  • Interact with customers before, during, and after a sale, including taking phone orders and servicing walk-in customers.
  • Ensure that customer orders are entered and processed in a timely manner.
  • Verify order delivery method for accuracy.
  • Coordinate customer sales orders with Outside Sales Representatives.
  • Identify customer needs and suggest products that best fit their needs.
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