NORTHEASTERN SUPPLY INC
HVAC Delivery Driver/Inside Sales Trainee HVAC Delivery Driver/Inside Sales Trainee – Golden Ring- Rosedale
Category(s): Warehouse Operations
Full Time / Part Time: Full-Time
Shift: -not applicable-
The Delivery Driver will work with other members of the distribution team to increase company profitability and customer satisfaction by delivering complete, accurate and on-time deliveries to the company’s customers. Driver will represent the company in a highly professional, safe, and cost-effective manner that complies with DOT and other applicable regulations.
- Prepare truck for operation by assisting in and overseeing the loading of trucks, securing of items, and verifying the accuracy of shipping papers.
- Deliver orders via the most effective route to ensure complete orders are delivered according to established time frames and customers’ needs.
- Document delivery, accuracy, and receipt of orders by the customer according to company directives and report any discrepancies to company.
- Maintain and monitor truck maintenance, driving record requirements, and maintain required documents for safety, security, and quality processes.
- Maintain a safe driving record free of violations.
- Follow company policies and procedures (including safety initiatives and guidelines).
- Fully inspect HVAC equipment for being in ‘good condition’ and record all serial numbers.
- Perform occasional warehouse and HVAC inside sales training duties.
- Inform customers of new products and services that can increase customer satisfaction and sales.
- Maintain communication with company during deliveries to ensure any updated instructions are received.
- Increase customer satisfaction by collecting information, feedback on service, and resolving complaints per company policy; communicate information back to company.
- Inspect truck tires, lights, brakes, fluids, etc. to ensure safe and cost-effective performance with preventive maintenance in mind.
- Safely operate forklifts and other warehouse equipment as required.
Inside Sales Opportunity:
- Inside Sales opportunity will occur based on your ability to learn and excel when training times present themselves.
- Inside Sales fulltime position is based on the department having an available spot or need.
- Minimum 1-2 years work experience.
- Strong customer service and/or problem solving skills.
- Clean MVA record.
- Driver’s License.
- Ability to lift up to 75lbs.
- Requires long periods of sitting.
- Frequently ascends/descends from truck during deliveries.
- Temperature of work area may be affected by outside temperature.