Website Pro Marketing, Inc.
manufacturers representative for commercial and industrial plumb
The Inside Sales Specialist/Customer Service/Warehouse position works hand-in-hand with customers and Outside Sales Representatives to ensure that product needs are processed accurately and in a timely manner. They deliver strong customer service and a willingness to expand their product knowledge to best help the needs of our customers.
Essential Duties and Responsibilities
§ Build relationships with customers who are calling in and placing product orders.
§ Answering phones and entering orders accurately
§ Ensure that customer orders are entered and processed in a timely manner.
§ Verify order delivery method for accuracy.
§ Coordinate customer sales orders with Outside Sales Representatives.
§ Identify customer needs and suggest products that best fit their needs.
§ Warehouse duty includes maneuvering product with a forklift, packing and shipping orders
§ Upholds highest safety standards and complies with all legal and company safety policies
§ Plumbing knowledge a plus
§ Great communication, problem solving, and communication skills
§ Willingness to learn new product knowledge
§ Must be able to lift 50 lbs
§ As a leader in our industry, Pro Marketing, Inc. is able to offer a competitive benefits package which includes, medical, dental, vision, discretionary bonus, paid time off, and more.
§ The physical demands described here are a sample of those that must be met by an employee to successfully perform the essential functions of the job.
§ Regular use of arms, hands and fingers to feel, grasp, type and reach.
§ Ability to sit at a computer terminal for an extended period time.
§ Close vision requirements due to computer work.
§ Office atmosphere. Light to moderate noise (white noise, phones, printers, etc.)
Pro Marketing is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, military or veteran status, and any other characteristic protected by applicable regional, state or federal law.
The physical demands and work environment are representative of those that an employee encounters while performing the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to contain a complete list of tasks and responsibilities related to this position. Pro Marketing reserves the right to amend this document to meet legal, business and organization requirements as necessary.