FORTILINE INC

ID#: eb32a682f9a301f4025e698955013619
Category: Customer Service Representative
Position Type: Full time

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

  • Operations
    • Pull and prepare orders, including counter fulfillment or staging for shipment.  Assure product is properly and safely stacked and organized on pallets
    • May load shipments on branch or customer trucks
    • Receive, verify, stage and stock/inventory all incoming material
    • Assist with product returns, including product inspection, restock/re-inventory, disposal, etc.
    • Maintain inventory controls by collecting stock location orders, printing request, recording amounts of materials or items received or distributed through a computer. Will assist in counting of physical inventory per company and branch procedures
    • Prepare packages for shipment via UPS/FedEx and common motor freight carrier
    • Ensure warehouse, dock, and parking lot areas are maintained and clean
    • Successfully complete all assigned training within given timeframe
  • Safety
    • Safely utilize PIT (power industrial trucks) equipment (Forklift, Order Picker, Reach Truck etc.) to pull and move product throughout the warehouse.  May be required to use RF scanner depending on branch operating system
    • Maintain safe and clean work environment by keeping shelves, pallet area, and work stations neat; sweep, dust and mop. Organize warehouse and work area for orderliness at all times
    • Participate in monthly safety meetings
  • Perform other duties as assigned

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

  • High School Diploma or equivalent
  • Previous experience in a warehouse environment, including order picking, shipping and receiving and cycle counting is highly desired

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

  • Must present a professional image at all times to customers and vendors
  • Must have proficient computer skills; previous experience with an ERP system (i.e. Eclipse, Mincron) is an asset
  • Must be self-motivated and able to multi-task in a fast-paced and ever-changing industry
  • Strong organizational, interpersonal, and communication skills required
  • Must be able to work positively within a team environment
  • Must be able to learn quickly and have a desire to succeed
  • Must have strong problem-solving skills with the ability to identify solutions with minimal assistance
  • Regular, timely attendance is required to meet customer needs in an efficient and effective manner
  • Must be able to lift up to 75 pounds, stand/walk for up to 8 hours a day and be able to frequently push, pull, squat, bend, and reach

At MORSCO, our commitment to excellent customer service is just part of our story.  We’re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.

All full-time associates are eligible for the following benefits:

  • Medical and Dental Insurance
  • Flexible Spending Accounts
  • Company-paid Life Insurance
  • Short Term Disability
  • 401(k) Plan
  • Paid Time Off (PTO) – plus paid holidays

Voluntary benefits:

  • Additional Life Insurance
  • Long Term Disability
  • Cancer/Accident/Heart/Stroke Insurance
  • Vision Insurance

We're an equal opportunity employer and we welcome diversity and inclusion! All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.

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